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Shipping FAQ
How do I make my order?
Order online or contact us and we can provide a Invoice.
How long will it take to receive my order?
Toll shipping will take about 1 week.
Do you ship Internationally?
We now have Wild Europe! Shipping from the Netherlands. At this stage we only have the Wild One and the Rad Pit available in EU.
When will my order be shipped?
Within a day or two.
What is your returns policy?
We make gear that lasts and is tested for pure joy but if you have any issues let us know and we will work out what needs to be done.
Wild Product FAQs
Below are some of are common questions
What is the shipping size and weight of the Fire Pits?
Rad Pit - Plywood pallet box for bowl: 69cmx69cmx43cm Weight: 53kg
Carton box for the legs: 195cmx29cmx14cm Weight: 25.5kg
Wild One- Plywood box for the bowl: 87x87x55cm Weight: 78.5kg
Cardboard box for the legs: 224x29x14cm Weight: 31kg
Thor - Plywood box for the bowl: 108x108x63cm Weight: 123kg
Cardboard box for the legs: 239x29x14cm Weight: 33.5kg
Wild Rotisserie extension
If the standard rod that comes with the rotisserie isn't long enough to fit across your bbq or fire pit you can replace the rod with a 6mm stainless rod. You can get these from most steel suppliers. If this is not possible let us know and we can supply you with one.
Rotisserie specifications and issues
The Wild rotisserie runs on 4 AA batteries. With good batteries it should last about 60 hrs. It can hold up to 5-6 kilos.
If your using a round webber you will find the rotisserie will walk around the bowl one way. To elevate this you can do one of two this.
1. Change the batteries around, this will make it walk the other way and maybe hit up against the lid?
2. Get a metal alligator/binder clip. Clip this onto the bbq and put the shaft through the hole.
How do I assemble a pit?
What comes with my pit?
You get a cover, grill and some Wild Wax.The bowl is pressed 6mm thick high carbon steel. The frame and head unit is made from heavy gauge steel and then high temp powder coated. These things will last a lifetime. We use Wild Wax to protect the bowl which are bare steel.
Will my bowl rust?
The bowls are raw high carbon mild steel 6mm thick! They are not going to fall apart! They will rust over time though if you don't look after them, We provide you with some Wild Wax which we recommend putting on your bowl every few months. The wax gives the bowls a medieval armour look about them which we love. You can also just put cooking oil over your bowl regularly just like seasoning a wok.
If you get any scratches or marks in the powder coating you can just touch up with a Pot Belly Black spray can. You can get these from your local hardware store.
Fire pit measurements.
Rad Pit - H1686mm W1550mm
Wild One - H1952mm W1740mm
Thor - H2090mm W1845mm